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Terms & Conditions

Terms & Conditions

Effective Date: [Insert Date]

Welcome to Royal Cafe App (“we,” “our,” “us”). These Terms & Conditions govern your use of our website www.royalcafeapp.com and related services. By accessing or using our platform, you agree to comply with these terms.

1. Use of the Website

By using Royal Cafe App, you confirm that:

  • You are at least 18 years old or using the platform under parental supervision
  • You will provide accurate and complete information
  • You will not misuse the website for illegal or unauthorized activities

2. Account Registration

To place orders, you may need to create an account:

  • You are responsible for maintaining confidentiality of your login details
  • You agree to notify us immediately of any unauthorized use
  • We reserve the right to suspend or terminate accounts if misuse is detected

3. Orders & Payments

  • All orders placed through our platform are subject to acceptance and availability
  • Prices are displayed in INR and may include applicable taxes
  • We reserve the right to cancel or refuse any order at our discretion
  • Payment must be completed through approved payment methods

4. Delivery Policy

  • Delivery timelines are estimates and may vary due to traffic, weather, or operational issues
  • Customers must provide accurate delivery details
  • Additional delivery charges may apply depending on location

5. Cancellation & Refund

  • Orders once confirmed may not be canceled after preparation has started
  • Refunds (if applicable) will be processed as per our Refund Policy
  • Refund timelines may vary depending on payment method

6. User Conduct

You agree not to:

  • Use the website for fraudulent purposes
  • Interfere with the website’s functionality or security
  • Post harmful, abusive, or misleading content

7. Intellectual Property

All content on Royal Cafe App including:

  • Logos
  • Images
  • Text
  • Designs

are the property of Royal Cafe App and protected under applicable laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Delays or failures in delivery due to unforeseen circumstances
  • Issues caused by incorrect user information

9. Third-Party Services

Our website may include links to third-party services (payment gateways, delivery partners). We are not responsible for their policies or actions.

10. Privacy

Your use of the website is also governed by our Privacy Policy. We ensure reasonable protection of your data but cannot guarantee absolute security.

11. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

12. Termination

We may suspend or terminate access to our services without prior notice if:

  • Terms are violated
  • Fraudulent or harmful activity is detected

13. Governing Law

These Terms & Conditions shall be governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Imphal, Manipur.

14. Contact Us

For any queries regarding these Terms & Conditions, contact us:

  • Email: royalcafetayenjam@gmail.com
  • Phone: +916009533198
  • Address: Shija hospital and research institute, Langol Rd, Meitei Langol, Imphal, Manipur - 795004